Customer feedback & feature requests
Collect ideas and votes in one place, and tell customers when you ship.
Free to try with sample data. Sign in with your email and it's added to your workspace, ready to change. Matrixcape Build is in private beta.
The work it's for
Feature requests arrive by email, chat and sales calls, and nobody can say which ones matter most. Here customers log in to post ideas and vote, once per request (with how much it matters to them), the team sees a priority score that weighs blockers higher, moves requests across a roadmap board, and the person who asked is emailed when it's planned and when it ships.
- Know which requests matter most to customers, one vote per customer
- Close the loop with the customer who asked
- Stop losing feedback in inboxes
Try it. It's working software.
The real app with sample data, shown for a software product team. Switch roles (Owner, Team, Customer) to see what each person sees. Nothing you do here is saved.
What it does today
Only what the app does right now. It works in any phone's browser, and every version is saved.
- Board view: move cards from step to step
- Calculated fields that keep themselves up to date
- Workflow steps that say who can do what
- A note required on key steps
- Email on workflow steps
- Fields filled in automatically
- One per person (like one vote each)
- Outside users (clients, customers, partners) log in and see only their own records
- Dashboard with totals, charts and a waiting-on-you list
- CSV import and export
Make it yours.
Every template starts clean. After you customize it, change the look in Design or just ask: your colors and logo, fonts, corners, how compact it is, a board or a calendar, light or dark.
Change how it works, not just how it looks.
The steps, who approves what, the rules, the reminders and the emails it sends are yours to change. Say it the way you'd tell someone on your team. You see each change before your team does, and your team keeps using the live version until you publish.
Changes you can ask for
- “Let customers see only requests the team has reviewed.”
- “Add a Customer revenue field to votes and a chart of revenue asking for each request.”
- “Email the team owner when a request gets a 'Blocking us' vote.”
- “Only let the team lead mark a request as Not planned.”
- “Show the roadmap as cards.”
- “Make it minimal with the IBM Plex font.”
One app in your Matrixcape workspace, not a separate subscription.
Start with one problem. Build the rest when you need it: every app you add lives in the same workspace, with one sign-in for your team. The same app works for a restaurant group collecting menu ideas, a coworking space, a school's parent association too.
Customize this uses no build credits.
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