Question about this month's invoice

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Subject: Question about this month's invoice
Customer: Holloway Law Group
Updates go to: greg.holloway@example.com
Category: Billing
Priority: Low
What's happening: We were billed for 14 users; we have 12.
Assigned to: —
Opened by: Greg Holloway
Respond by: Oct 17, 2026, 1:00 PM UTC
Hours left: -11
Resolved at: —
Internal notes: Two users were removed mid-month: a prorated credit is due. Check with billing before replying.

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