HelpdeskOwner
Tickets

Email down for the whole office

Open
Subject
Email down for the whole office
Customer
Brookside Veterinary
Updates go to
frontdesk@example.com
Category
Something's not working
Priority
Urgent: we're stopped
What's happening
No one can send or receive since 7am. We have appointments to confirm.
Assigned to
Tomás Herrera
Opened by
—
Respond by
Oct 15, 2026, 8:00 PM UTC
Hours left
-52
Resolved at
—
Internal notes
Mail provider's status page shows a regional outage since 6:40am.

History

  1. Tomás Herrera created this

    Oct 15, 2026, 4:00 PM UTC

  2. Megan O'Neil moved this to Open

    Oct 15, 2026, 6:00 PM UTC