HelpdeskSupport lead
Tickets

Nobody can print to the front-desk printer

New
Subject
Nobody can print to the front-desk printer
Customer
Holloway Law Group
Updates go to
greg.holloway@example.com
Category
Something's not working
Priority
High
What's happening
Since this morning every print job sits in the queue. Restarted it twice.
Assigned to
—
Opened by
Greg Holloway
Respond by
Oct 16, 2026, 9:00 AM UTC
Hours left
-39
Resolved at
—
Internal notes
Printer firmware is two versions behind; probably the cause. Schedule an update after hours.

History

  1. Greg Holloway created this

    Oct 16, 2026, 1:00 AM UTC