Customer issues
Return a burned candle
Declined- What happened
- Return a burned candle
- Order #
- #10212
- Customer
- Victor Lang
- Customer email
- victor.l@example.com
- Type
- Return
- Refund amount
- $32.00
- Link to the customer's photo
- —
History
Isla Romero created this
Oct 13, 2026, 7:00 AM UTC
Mia Chen moved this to Declined
Oct 13, 2026, 9:00 AM UTC
Outside the 30-day window and the candle was used. Offered 15% off the next order instead.