HHelpdeskSupport agent
Signed in as Tomás Herrera (sample)
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Assigned to me3

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  • Email down for the whole office

    Urgent: we're stoppedOpen
    Customer
    Brookside Veterinary
    Hours left
    -52
  • Booking software won't open on one computer

    NormalWaiting on customer
    Customer
    Lotus Nail Studio
    Hours left
    -50
  • Card reader not connecting

    Urgent: we're stoppedResolved
    Customer
    Lotus Nail Studio
    Hours left
    —
SubjectCustomerPriorityHours leftStatus
Email down for the whole officeBrookside VeterinaryUrgent: we're stopped-52Open
Booking software won't open on one computerLotus Nail StudioNormal-50Waiting on customer
Card reader not connectingLotus Nail StudioUrgent: we're stopped—Resolved